About Verity Wealth Management, Independent Financial Advisors in Washington, Tyne and Wear

Home About us Our Services Why Verity? Free initial quotation Contact us

The information contained in this website is targeted at UK consumers and businesses. Verity Wealth Management LLP is an Appointed Representative of Sesame Ltd which is authorised and regulated by the Financial Services Authority. Verity Wealth Management LLP is entered on the FSA register (www.fsa.gov.uk) under reference 494570.

Verity Wealth Management LLP. Registered office and Postal address: 8 Dalamere Close, High Generals Wood, Washington, Tyne and Wear. NE38 9DH

Tel: 0191 417 4799 or 0191 252 9318. Email: office@veritywm.co.uk. Registered in England Number: OC342327

The Financial Services Authority (FSA) has six key outcomes for Treating Customers Fairly and all firms must demonstrate that they have them embedded within their everyday culture.

The six key FSA outcomes are as follows:

Outcome 1: Consumers can be confident that they are dealing with firms where the fair treatment of customers is central to the corporate culture.

Outcome 2: Products and services marketed and sold in the retail market are designed to meet the needs of identified consumer groups and are targeted accordingly.

Outcome 3: Consumers are provided with clear information and are kept appropriately informed before, during and after the point of sale.

Outcome 4: Where consumers receive advice, the advice is suitable and takes account of their circumstances.

Outcome 5: Consumers are provided with products that perform as firms have led them to expect, and the associated service is of an acceptable standard and as they have been led to expect.

Outcome 6: Consumers do not face unreasonable post-sale barriers imposed by firms to change product, switch provider, submit a claim or make a complaint.

Our Policy at Verity Wealth Management LLP with regards to Treating Customers Fairly is to ensure we balance our customers needs with those of our firms needs; being absolutely clear about what the firm and its services offer to you and being totally transparent about our fees and the levels of service we provide:

In doing so, this specifically requires that:

Treating Customers Fairly Statement

Our customers fully understand the nature of the services we provide, including our terms, conditions and charges

Our customers fully understand the risks inherent in the markets and securities in which they invest through us.

We communicate to you in an open, transparent and easily understandable manner and have a clear understanding of our Customers investment objectives, investment experience, attitude to risk, financial standing and resources.

We must be clear about the suitability of our recommendations to our customers.

We will not promise to provide services we are not able or equipped to deliver.

Training and Competence programs are embed the concept of “Treating Customers Fairly” within our company culture.

Our complaint procedures must be clear, unambiguous and impartial.

We must be able to measure the effectiveness of our policies of treating customers fairly.

Partners